Ontrack Data Recovery™ partners with Geek Squad® and best buy to provide advanced data recovery diagnostic tools
Geek Squad Taps Ontrack to ensure highest level of recovery success for customers experiencing data loss
Minneapolis – January 23, 2007 – Ontrack Data Recovery™, the industry’s leading data recovery provider, today announced it entered into multi-year agreement with Geek Squad and Best Buy Co., Inc. to provide training and custom diagnostic tools for data recovery in all Best Buy stores with Geek Squad locations in the United States and Canada.
Per the agreement, Geek Squad will deploy Ontrack’s customized assessment tool, BARDS (Basic Assessment and Recovery Diagnostic System), built to Geek Squad specifications, enterprise-wide for diagnoses of customer problems and recommendations for data recovery. Using BARDS, Geek Squad agents will be able to more efficiently and accurately assess the health of a customer’s hard drive and determine what data recovery options are available.
Ontrack also will supply Geek Squad with its highly popular, do-it-yourself recovery tool, EasyRecovery™, as well as ongoing training and maintenance.
“Geek Squad is recognized for its technical expertise and excellent customer service,” said Jim Reinert, senior director of Software and Services for Ontrack Data Recovery . “Through this multi-year partnership, Ontrack is committed to enhancing these qualities by offering the most complete and leading edge data recovery solutions available. With BARDS and EasyRecovery, Geek Squad personnel can be confident they are providing the highest possible level of service for their customers.”
“In every data loss situation, there is a client plagued with fears of irreparable data loss and related consequences,” said Robert Stephens, founder of Geek Squad. “Ontrack’s data-loss expertise and tools give our repair specialists more resources for improved efficiency and effectiveness when time and critical data availability is of the essence.”
With a wide range of data recovery services and software solutions, Ontrack Data Recovery helps both corporate customers as well as individual end users to protect, save and recover important data. Ontrack Data Recovery offers everything from do-it-yourself software to customized service solutions allowing recovery anywhere, anytime from virtually any operating system, storage or media type, regardless of the cause for data loss. The company offers data recovery service in 13 languages in more than 21 countries worldwide.
For further information about data recovery, please call Ontrack at 1-800-872-2599 or visit the Web site at www.ontrack.com.
About Geek Squad
Geek Squad 24-Hour Computer Support Task Force® focuses solely on computer and network support. We offer flat-rate pricing for carry-in, on-site or remote computer support service for everything from setups and installs to upgrades. Be it Windows or Macintosh, hardware and/or software, we've got you covered. Whether your laptop is dead, your network is down, your hard drive is crashed, your printer won't print, or you just need to get onto the Internet, we can help you. We provide our services wherever and whenever you need them - 24 hours a day, 7 days a week.
About Ontrack Data Recovery
Ontrack Data Recovery is the largest, most experienced and technologically advanced provider of data recovery products and services worldwide. Ontrack is able to recover lost or corrupted data from virtually all operating systems and types of storage devices through its do-it-yourself, remote and in-lab capabilities, using its hundreds of proprietary tools and techniques. Ontrack Data Recovery is a brand name of Kroll Ontrack Inc., a technology services subsidiary of Kroll Inc., the global risk consulting company.