Tuesday, September 1, 1998

Free Ontrack Data Advisor 4.04 software now supports Toshiba Libretto, offers faster data recovery diagnosis.

Ontrack Data International, Inc. continues to improve its Data Advisor™ offering comprehensive, easy-to-use data access diagnostics for Toshiba Libretto laptops. Data Advisor Version 4.04 , available for free download at www.ontrack.com, also provides enhanced speed and a longer list of machines and modems it supports.

When running the new Data Advisor self-booting diskette, Libretto users now can also take advantage of Remote Data Recovery (RDR™) service available exclusively through Ontrack. Data advisor facilitates the modem connection necessary to allow Ontrack engineers to access a PC or Laptop to conduct a data recovery remotely. Because Toshiba Libretto computers have a single PCMCIA slot that is used for both the floppy drive and the modem, RDR was not possible with previous versions of Data Advisor. This special configuration on Libretto machines required a unique solution, since normally Data Advisor required both the modem and the floppy disk drive during the Remote Data Recovery process.

Ontrack software engineers have incorporated a feature that allows the user to boot from the floppy disk drive and then swap out the disk drive with the modem to proceed with an RDR. To accomplish this, when the software boots up, it now copies itself entirely into the memory of the machine. All computer users will appreciate the speed enhancement this provides. With Data Advisor operating from memory, the software can execute faster diagnostics for the end user and improves the RDR process for even faster recoveries.

“We've added the capability to support an additional 1292 modems to the software's database in version 4.04. This makes the total number of modems supported by Data Advisor to nearly 5000,” says Jim Reinert, Ontrack Director of Technology. “We want to ensure that the greatest possible number of modem options are available to users for greater RDR compatibility in the field.” Data Advisor is also upgraded with each new version to include the most recent Vet™ anti-virus scanner to detect viruses which may have contributed to data loss or inaccessibility.

Ontrack (NASDAQ: ONDI), the world leader in data recovery, specializes in services and software that help computer users access and recover their valuable data. Using hundreds of proprietary tools and techniques, Ontrack is able to recover lost or corrupted data from all operating systems and types of storage devices. Recent developments make Remote Data Recovery(RDR™) service possible in many cases, allowing Ontrack engineers to recover lost data via modem anywhere in the world. Software utilities available through Ontrack include: Data Advisor™ self-booting diagnostic, used when a data loss occurs; Disk Manager® hard disk installation utility; and VET™, anti-virus software.

Ontrack can be reached through its World Wide Web site at http://www.ontrack.com or by calling 800-872-2599 (612-937-5161). In addition to its Minneapolis headquarters, Ontrack operates data recovery centers in Los Angeles, San Jose, Washington, D.C., New York, Tokyo, London, Paris and Stuttgart.

Ontrack, Data Advisor, and RDR are trademarks of Ontrack Data International, Inc. All other trademarks are the properties of their respective companies.