Tuesday, April 29, 2014

Kroll Ontrack partners with Future Shop to provide comprehensive data recovery software and services

Partnership provides Future Shop customers with access to leading data recovery technology and services

TORONTO, April 29, 2014 – Kroll Ontrack, the leading provider of data recovery and ediscovery products and services, today announced it has been selected as the exclusive data recovery provider for Future Shop, Canada’s largest retailer of consumer electronics. The agreement extends Kroll Ontrack’s existing partnership with Best Buy Canada by providing training and access to Kroll Ontrack data recovery software and services in all Future Shop locations throughout Canada.

Per the agreement, Future Shop will utilize Kroll Ontrack technology to quickly diagnose customer problems and determine an appropriate recovery strategy. As a first line of defense, Future Shop will leverage Ontrack® EasyRecovery™, Kroll Ontrack’s proprietary do-it-yourself recovery tool to restore lost data. As a second line of defense, Ontrack® Data Recovery engineers will assess damaged or inaccessible media from Kroll Ontrack’s Toronto lab and cleanroom environment and provide expert data recovery services for Future Shop customers.

“Future Shop is a recognized retailer offering a wide variety of consumer technologies that store essential data, including computers, tablets and smartphones,” explains John Riddell, country manager, Kroll Ontrack Canada. “Whether human error, virus, corruption or hardware failure is the culprit, data loss happens. Kroll Ontrack is committed to reconnecting Future Shop customers with their data utilizing the most comprehensive and advanced data recovery solutions available. As digital media devices and storage continue to evolve, Future Shop personnel can be confident they are leveraging the industry’s most advanced data recovery technologies and engineering expertise for their customers.”

Through a wide range of data recovery services and software that recover deleted, corrupt, missing or inaccessible data, Kroll Ontrack helps organizations as well as consumers protect, save and recover important data. Kroll Ontrack offers everything from do-it-yourself software to customized service solutions that promote recovery anywhere, anytime from virtually any operating system, storage or media type, regardless of the cause for data loss. Kroll Ontrack offers data recovery service in 13 languages in more than 20 countries worldwide.

For more information about data recovery, please visit: www.ontrackdatarecovery.ca.

About Kroll Ontrack Inc.
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, search, analyze and produce data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data destruction, electronic discovery and document review. For more information about Kroll Ontrack and its offerings please visit: www.ontrackdatarecovery.ca or follow @KrollOntrack on Twitter.

About Future Shop
With 140 stores across the country and the nation's premier web store (www.futureshop.ca), Burnaby, BC-based Future Shop is Canada's largest retailer and e-tailer of consumer electronics. The company employs 10,000 technology enthusiasts, and has enabled its website, Futureshop.ca, to deliver unparalleled content about the products it sells. Futureshop.ca also hosts an online community forum and tech blog called Tech Yeah for technology beginners and tech-savvy experts to exchange ideas, reviews, tips and other consumer electronics information (www.futureshop.ca/techyeah). As a proud corporate citizen, Future Shop has developed solutions to recycle used electronics and is committed to employee volunteerism and supporting non-profit organizations dedicated to transforming local youth into Future Leaders (see www.futureshop.ca/futuregeneration).

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Media Contact: Kristin Husom, 952-516-3581, khusom@krollontrack.com